New Feature
JAMS AI Assistant
JAMS now includes an AI Assistant to help users find answers without leaving the system. Users can ask questions about the submissions system functionality, editorial guidance and production/editorial/publication processes. The Assistant answers using the JAMS Knowledge Base and links to the articles it used. Users can also access real human support through the new feature.
There are also different tabs available including a Home tab with important links to the KBs, a Newsfeed tab with recent updates, and a Feedback tab where users can give feedback on either the AI Assistant or the JAMS product itself.
Important: The AI Assistant is there to guide you. It cannot make editorial decisions, change a manuscript's status, contact authors or reviewers, or access your account. As with any AI tool, answers can occasionally be wrong, so please check the linked article or contact support@jams.pub before taking any important or irreversible action. Please don't share passwords, payment details or other sensitive information in the chat. The Assistant will never ask for them.
Knowledge Base Article: Using the JAMS AI Assistant